TALON WARRANTY

Warranty PDF Document

Talon manufactured Products, Services, and firmware media furnished by Talon in or for use with Talonʼs Products are warranted to be free from defects in material and workmanship, and to be in substantial compliance with operational features of Talonʼs published specifications at the time of sale. This warranty shall continue from the date of invoice to Buyer for a period of:

  1. Three (3) years for materials and workmanship
  2. One (1) year for electronic and firmware components manufactured by Talon
    1. Pass–through of manufacturer’s warranty for all electronic component(s) purchased by Talon.
  3. Ninety (90) days for battery and charging system(s)
    1. Battery and charging system warranty is considered null and void if the users fails to charge the battery or maintain the charging system in accordance with Talonʼs published directions for battery and changing system care and maintenance.

Talon makes no warranty that the operation of any firmware will be uninterrupted or error free. Repair, or at Talonʼs option, replacement of defective parts, accessories, or firmware, shall be the sole and exclusive remedy under warranty. If in Talonʼs opinion such repair or replacement is not feasible, or if such remedy fails of its essential purpose, Talon may refund or credit an equitable portion of any sums paid by Buyer for the Product. Any labor repair cost associated with such repairs is not covered by this warranty and will be invoiced at then current rates. Labor costs are not covered by the warranty except as needed to replace or repair defective parts in a complete Product returned to the Talon factory, freight charges prepaid. Such Product will then be returned to the purchaser F.O.B. factory.

In-warranty repair or replacement parts are warranted only for the non-expired portion of the original warranty period.

All warranty repair or replacement of parts shall be limited to Product malfunctions which are, as determined by Talon, due and traceable to defects in original material or workmanship. All obligations of Talon under warranty shall cease in the event of abuse, accident, alteration, misuse, or neglect of the Product, including but not limited to user modification of the operating environment specified by Talon, and user modification of any software.

Talonʼs warranty shall not apply to the extent that malfunction is caused in Talonʼs reasonable opinion by (i) accident, abuse, alteration, misuse or neglect, (ii) failure to use Products under normal operating conditions or environment, or within Talon specified ratings, or according to any operating instructions provided by Talon, (iii) lack of routine care or maintenance as indicated in any operating or maintenance instructions, (iv) failure to use or take any proper precautions under the circumstances, or (v) user modification of any Product or firmware.

THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, USE, OR APPLICATION. TALON RESERVES THE RIGHT TO MAKE CHANGES AT ANY TIME, WITHOUT NOTICE, TO MODELS, EQUIPMENT, SPECIFICATIONS, AND AVAILABILITY.

©Talon 2017; Effective Date 4/7/2017

10625 Telge Road Houston, Texas 77095

T 281.815.1300 F 281.815.1494 info@TalonControls.com www.TalonControls.com